Continual Refinements and Improvements
Research. Reflect. Develop.
Goldstar continually strive to stay at the fore of the industry. To this end we monitor, record, rectify and improve our service and operating procedures on a regular basis. This allows us to anticipate any elements of our business we can improve upon and a confidence that our clients are receiving the best service in Chauffeur drive.
In 2012 we conducted extensive research on a number of transport booking software options on the market and which could provide us with the most efficient solution for our business and our clients.
In March 2013 based on this research we invested in the most innovative chauffeur software currently on the market with key features including: Real time flight tracking, Complete reservation management with trip status updates, integrated Invoicing and Payment Gateway, Reports function with excel export facility, online reservations allows our clients log in through our website to view / edit current bookings and view driver/vehicle details.
We dedicate our efforts to client’s experience while travelling with us and with this in mind regularly analyse the feedback we receive from our clients, our drivers and from other companies in the industry so that we’re best equipped to improve and develop the service we offer and stay up to date with a fast advancing world of technology.